Frequently Asked Questions
Does jellybeetmonchhichi.com carry San-X original products?
Yes, all San-X products available on jellybeetmonchhichi.com are authentic and officially licensed. Each product description will indicate whether an item is a San-X Original or an Official Licensed product.
Does jellybeetmonchhichi.com offer exclusive products?
Yes, jellybeetmonchhichi.com occasionally features exclusive products that are available either directly through the website or via the jellybeet Rewards program. Be sure to sign up for jb Rewards to stay informed about the latest product releases.
Are products on jellybeetmonchhichi.com authentic?
Absolutely. All products on jellybeetmonchhichi.com are original and officially licensed merchandise, complete with branded tags from San-X, Amuse, Monchhichi, tokidoki, Sanrio, or other affiliated brands.
What is jellybeet Rewards?
jellybeet Rewards (jb Rewards) is a loyalty program offering benefits such as:
- 15% off your first order upon program registration (a code will be sent via email).
- Points earned for every dollar spent, redeemable for free products or discount codes.
- Bonus points during your birthday month.
- Additional points for product reviews (up to 3 reviews per month).
- Complimentary goodies with every purchase.
- Notifications about upcoming products, events, promotions, and more.
To enroll, you must agree to the terms and be at least 13 years old. Subscription to email notifications is required to participate in the jellybeet Rewards program.
What can I redeem with jellybeet reward points?
Reward points can be exchanged for gifts or discount codes:
- 100 Points = select gifts
- 200 Points = select gifts or a $10 coupon code
- 300 Points = $15 coupon code
- 350 Points = select gifts
- 400 Points = select gifts
- 500 Points = $25 coupon code
For a list of available gifts and redemption instructions, please visit the jellybeet Rewards page on jellybeetmonchhichi.com.
What shipping options are available?
Orders over $50 with in-stock items qualify for free standard shipping (3-5 business days) within the 48 contiguous states. Orders under $50 incur a flat shipping fee of $10. Please note that pre-order products do not qualify for free shipping.
Where are the products shipped from?
All orders are shipped from Southern California.
Does jellybeetmonchhichi.com offer shipping protection?
Yes, jellybeetmonchhichi.com offers Route Shipping Protection at checkout for a small fee. This service safeguards your package against loss, theft, or damage during transit. Additionally, the Route app, available on Android and Apple app stores, allows you to track all your online orders in one place with real-time updates and dynamic maps. For more information, please visit the Route page on jellybeetmonchhichi.com.
My promo code isn’t working. What should I do?
Ensure that the promo code applies to the product you’re purchasing. For promotions on select items, the eligible products will be listed on the promotions page. If the item isn’t listed there, the promo code may not be applicable.